What format are the photos in?
All www.ADigitalTouch.com photos are in JPG format.
What is a "Composite"?
A "Composite" is a single photo page with several photos on it, usually with some type of lettering or designs. It's similar to a "collage" of phots one might see in a scrapbook or photo ablbum.
What is the difference between a "Composite" and a "Personalized Composite" in your Products list?
The photos in a "Composite" are chosen by us. The photos in a "Personalized Composite" are chosen by you.
How do I select pictures for a "Personalized Composite"?
If you pre-ordered and pre-paid for your "Personalized Composite" at a show or event, then look through the pictures from your show or event, for each picture that you'd like to be included in your "Personalized Composite" , click on the photo to select it and you should then see an "Add to my composite" option under "Prints and Products". Click on "Add to cart" for that option for each photo you want in your composite. Once you have selected all the photos you want added, check out using the "Check or Money Order" option. The total amount due will show $0.00 unless you added other products.
If you want to pay for or order a "Personalized Composite" from the Web Site, then once you find the first photo you want included in your "Personalized Composite" choose one of the two "Personalized Composite" options depending on what size you want and then follow the instructions above to add other photos to your "Personalized Composite". When you check out, you will have a balance due so you can choose either method of payment.
Do you offer refunds?
Once your purchase is made we can not offer a refund. The reason for this policy is because we offer full access to our entire digital collection of photos and, as such, there is no way for our products to be returned. On a rare occasion we will make exceptions on a case by case basis. Any printed photo does come with a satisfaction guarantee.
Are there any restrictions on my use of the www.ADigitalTouch.com photos that I download?
Yes. While www.ADigitalTouch.com offers great freedoms and a wide range of uses, we do not allow the redistribution of our photos, or allow the use of our photos within products that are mass distributed in any type of archive format.
Check back soon for Vidoegraphy FAQ's
Why should I transfer my VHS Videos to DVD?
Over time tapes can break down causing you to loose your treasured memories. DVD's last much longer.
What formats can you transfer?
We currently support these formats...VHS, VHS-C, S-VHS, DV, MiniDV, Digital 8 & HI-8
Why should I use ADigitalTouch to transfer my film to DVD?
Simply put...quality. Our equipment captures your film frame by frame and our software puts it back together into a video. The result is a video that is crisper and brighter and in many instances fuller than using a projector to view the film.
Is my film safe with your equipment?
Yes. Our capture device uses a "low heat light source" so you don't have to worry about your film melting as is the possibility when using traditional film projectors.
What formats can you transfer?
We can transfer 8mm and Super 8mm Film.
Can I see a sample of your work?
Absolutely. Click here
for a side by side comparison to a piece of film that was captured by our equipment and the old fashion way of projecting the image and videoing it.